Terms of Purchase
Your Guide to Purchasing from yaqori
Every purchase begins with choosing products that fit your needs, understanding the available options, and knowing what to expect after checkout. At yaqori, we aim to make these steps straightforward by providing accessible product information, transparent purchase conditions, and clear guidance throughout the ordering process.
Our online store offers a selection of sports and fitness products designed to support different exercise activities and active lifestyles. Whether you are shopping for home workout accessories, strength training equipment, fitness tools, or other sports essentials, we encourage you to review the information provided before confirming your purchase.
These Terms of Purchase explain the conditions that apply to transactions completed through our website. They cover product selection, order submission, payment arrangements, order changes, shipping services, returns, refunds, and the responsibilities associated with purchasing from our store.
Please review these provisions carefully before placing an order. By submitting a purchase through our website, you acknowledge the applicable purchasing conditions, subject to mandatory consumer protection laws and other legal requirements.
The yaqori online store is owned and operated by Shenzhen Yanzi Technology Co., Ltd.
1. Reviewing Product and Order Information Before Purchase
Before completing checkout, customers should take sufficient time to review the selected merchandise and the information displayed on the relevant product pages.
Sports and fitness products can differ considerably in terms of design, dimensions, materials, functions, and intended applications. Checking these details beforehand can help customers select products that better match their requirements.
We recommend reviewing the following information:
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Product names and descriptions.
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Available product categories and variations.
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Sizes, colors, styles, and model options.
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Product quantities and displayed prices.
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Materials, construction, and dimensions.
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Functional characteristics and intended applications.
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Included accessories and package contents.
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Product care or usage instructions, where available.
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Shipping options and applicable transportation charges.
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Promotional discounts and the final purchase amount.
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Billing information and delivery address.
Selecting Suitable Fitness Products
Different exercise accessories and fitness equipment may have different specifications and usage requirements.
For example, customers purchasing resistance training accessories, workout supports, exercise tools, or other fitness merchandise should review the relevant product measurements, materials, compatibility information, and intended applications before ordering.
We recommend relying on the written product specifications and package descriptions when determining what is included with a particular purchase.
Product photographs may illustrate the merchandise in different exercise environments. Additional equipment or accessories shown in lifestyle photographs should not be assumed to be included unless the product listing specifically identifies them as part of the package.
Customer Information Before Checkout
Customers are responsible for entering accurate and complete information when submitting an order.
Incorrect recipient details, incomplete delivery addresses, or inaccurate product selections may result in order processing difficulties or unsuccessful delivery attempts.
If you need clarification about a product's specifications or available options, please contact our customer service team before completing your purchase.
2. Submitting an Order and Receiving Confirmation
Purchases made through the yaqori website are submitted electronically through the checkout process.
When you complete checkout, the order information is transmitted to our store for review and processing.
An order acknowledgment may be sent to the email address provided during checkout. This notification confirms that your purchase information has been received.
However, receiving an acknowledgment does not necessarily mean that the order has completed every verification procedure or that the merchandise has already been dispatched.
Order Review and Verification
Certain purchases may require additional review before fulfillment can proceed.
Circumstances that may require further verification include:
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Payment authorization difficulties.
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Temporary product availability limitations.
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Incomplete or inconsistent customer information.
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Material errors in displayed product descriptions or prices.
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Transactions requiring additional security checks.
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Unusual purchasing activity.
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Unexpected inventory or fulfillment complications.
If an order cannot proceed, we will make reasonable efforts to notify the customer using the contact information provided during checkout.
Any payment received for an order that cannot be fulfilled will be handled in accordance with our refund procedures and applicable legal requirements.
Order Preparation
Following successful payment confirmation, orders generally require approximately 1–3 business days for preparation before dispatch.
This period may include order verification, inventory allocation, packaging, and coordination with the relevant fulfillment facility.
Additional preparation time may occasionally be necessary because of inventory limitations, increased order volume, public holidays, or other unexpected operational circumstances.
Customers should distinguish between order preparation time and the transportation period provided by the selected shipping service.
3. Product Specifications, Descriptions, and Availability
yaqori aims to present useful and relevant information about the sports and fitness products offered through our online store.
Individual product listings may contain different types of information depending on the nature of the merchandise.
This information may include:
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Written product descriptions.
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Product photographs and illustrations.
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Materials and construction details.
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Product dimensions and measurements.
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Available sizes, colors, and variations.
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Functional features and intended applications.
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Package contents and included accessories.
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Assembly, care, or usage instructions where applicable.
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Other specifications relevant to the selected product.
Accuracy of Product Information
We make reasonable efforts to ensure that product information is presented clearly and accurately.
Nevertheless, minor differences in product appearance may occur because of photography conditions, lighting, screen brightness, resolution, or individual display settings.
Customers should consider both the written description and accompanying photographs when evaluating merchandise.
Where specific measurements, materials, or technical characteristics are important to your purchasing decision, please refer to the corresponding written specifications.
Product Availability
Product selections, inventory levels, available variations, and listing information may change as our store develops.
We may update product descriptions, adjust displayed information, modify available options, or discontinue certain merchandise when necessary, subject to applicable legal requirements.
If an item becomes unavailable after an order has been submitted, we will review the circumstances and communicate appropriate information where necessary.
If a product received is materially different from the advertised description or confirmed purchase, customers may contact our team for assistance.
Nothing in this section is intended to remove or restrict consumer rights that cannot legally be excluded.
4. Product Pricing and Payment Requirements
The prices of available products and supported payment methods are displayed on our website and during checkout.
We aim to provide customers with a clear view of the amount payable before an order is finalized.
Before submitting payment, please review the complete purchase summary, including:
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Individual merchandise prices.
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Selected product quantities.
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Applicable promotional discounts.
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Shipping fees.
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Taxes, where applicable.
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Other disclosed charges.
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The final amount payable.
Payment Authorization
Orders can proceed to fulfillment after the required payment authorization or confirmation has been successfully completed, depending on the payment method selected.
If a payment is declined, remains pending, or requires additional verification, order preparation may be delayed.
By submitting payment, you confirm that you are authorized to use the selected payment method for the transaction.
Payment Processing Providers
Payments are processed through the payment service providers made available during checkout.
Depending on the selected payment method, the processing time and transaction verification requirements may vary.
Customers may need to contact the relevant payment provider or financial institution if additional clarification about a transaction is required.
Payment Security
For your financial protection, please do not send payment passwords, complete payment card numbers, or card verification codes through ordinary email communications.
Taxes and Additional Charges
Applicable taxes and mandatory charges will be displayed in accordance with relevant legal requirements.
Customers should check the final checkout summary before confirming a purchase to ensure that the displayed amount corresponds with their intended order.
5. Modifying Orders and Cancellation Procedures
We recognize that customers may occasionally need to correct purchase information or reconsider an order after checkout.
If you notice an error or wish to cancel a purchase, please contact our customer service team as soon as possible.
Customer Support Email:
When submitting a request, please include your order number, the email address associated with your purchase, and an explanation of the change or cancellation you would like to make.
Order Modification Requests
Depending on the current fulfillment status, certain order details may still be eligible for correction.
For example, customers may request assistance with:
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Incorrect delivery information.
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Recipient contact details.
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Selected product variations.
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Purchase quantities.
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Other order details that can reasonably be changed before fulfillment.
Our team will review whether the requested modification can be accommodated.
Once an order has entered packing, fulfillment, or dispatch preparation, certain changes may no longer be possible.
Cancellation Eligibility
Cancellation requests may be accepted when an order has not yet entered the relevant packing, fulfillment, or dispatch process.
However, once merchandise has been prepared or transferred to the shipping carrier, stopping the shipment may no longer be possible.
For packages that have already been dispatched, customers may contact us after delivery to discuss the applicable return procedures.
Confirmation of Cancellation
Submitting a cancellation request does not automatically mean that the order has been cancelled.
The request will only be considered approved after our customer service team has reviewed the order status and confirmed the cancellation.
Refunds for Approved Cancellations
When a cancellation is approved, the applicable refund will generally be issued to the original payment method.
Refund processing generally takes 5–10 business days after cancellation approval, although the actual time required for the funds to appear may vary depending on the payment provider and financial institution.
All cancellation requests and related refunds are handled subject to applicable consumer protection requirements.
6. Shipping Services, Delivery Charges, and Transportation Periods
yaqori currently provides shipping to eligible delivery addresses within the United States.
The shipping methods available for an individual purchase depend on the destination, product availability, fulfillment arrangements, and services supported during checkout.
The following shipping options apply to eligible orders. All amounts are expressed in U.S. dollars (USD).
Regular Standard Shipping
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Shipping Fee: $3.99
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Eligible Merchandise Subtotal: $0.00–$38.99
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Estimated Transit Time: 3–5 business days after dispatch.
This delivery option generally applies to eligible purchases that do not reach the minimum merchandise subtotal required for complimentary standard shipping.
Complimentary Standard Shipping
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Shipping Fee: $0.00
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Minimum Qualifying Merchandise Subtotal: $39.00
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Estimated Transit Time: 3–5 business days after dispatch.
Eligible orders with a qualifying merchandise subtotal of $39.00 or more qualify for complimentary standard delivery, subject to the conditions displayed during checkout.
Customers should review the final order summary to verify that the free shipping option has been applied correctly.
Express Shipping
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Shipping Fee: $6.99
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Estimated Transit Time: 1–2 business days after dispatch.
Express Shipping may be selected when the service is available for the relevant order and destination.
This option is intended for customers who prefer a shorter estimated transportation period.
Shipping Conditions
The final shipping charge and available delivery methods will be displayed before payment is completed.
Customers are responsible for checking the order summary and confirming that their preferred delivery option has been selected.
Please remember that order preparation and carrier transportation are separate stages.
The estimated transit periods above begin after dispatch and do not include the usual 1–3 business days required for order preparation.
Delivery estimates are provided for reference and are not guaranteed arrival dates.
Weather conditions, carrier capacity, public holidays, transportation interruptions, and other unexpected circumstances may affect actual delivery times.
For additional information, please review our Shipping Policy.
7. Delivery Addresses and Customer Responsibilities
Accurate delivery information is essential for successful order fulfillment.
When submitting a purchase, customers must provide complete and valid recipient details so that the selected products can be transported to the intended destination.
Before confirming checkout, please verify:
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Recipient's full name.
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Street address and building number.
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Apartment, unit, or suite information, where applicable.
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City and state.
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ZIP code.
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Recipient contact information.
Address Corrections
If you discover an error after submitting your order, please notify our customer service team immediately.
We will check whether the requested correction can still be made before the order enters packing or dispatch preparation.
Once a package has been transferred to the shipping carrier, delivery address modifications may be restricted or unavailable.
Customers should understand that incomplete or inaccurate delivery details may result in transportation delays, failed delivery attempts, or additional logistical complications.
Delivery Problems
If a package is unexpectedly delayed, cannot be located, or is marked as delivered but has not been received, please contact our customer service team.
To help us investigate, provide your order number and any available tracking information.
Our team will review the circumstances and explain the appropriate next steps in accordance with our store policies and applicable consumer protection requirements.
8. Return Requirements and Refund Eligibility
Returns and refunds for yaqori purchases are governed by our Return & Refund Policy.
We aim to provide customers with understandable procedures for requesting returns, reporting product problems, and receiving applicable refunds.
Return Period
Eligible purchases may generally be submitted for return within 180 calendar days after delivery, provided that the applicable eligibility conditions have been satisfied.
Customers should submit their return requests within the specified period and obtain authorization before sending merchandise back.
Returns Related to Product Quality
Qualifying requests involving products that arrive damaged, defective, incomplete, incorrect, or materially different from their advertised descriptions because of an issue attributable to us may qualify for complimentary return shipping.
The applicable arrangements are subject to the requirements outlined in our Return & Refund Policy.
Returns for Personal Reasons
If a customer wishes to return an item for personal reasons, such as changing their mind, no longer needing the product, or selecting an unsuitable product, the customer is responsible for the applicable return shipping expenses.
Return Authorization
All return requests must undergo review and receive authorization before merchandise is shipped.
Before arranging a return, please contact our customer service team.
Return Request Email:
Please provide your order number, the product concerned, and the reason for requesting a return.
Photographs or other supporting information may also be requested where appropriate.
After reviewing your request, our team will confirm the designated return destination and explain the applicable transportation arrangements.
Please note that the registered business address displayed on our website is not automatically an authorized return address unless our team specifically confirms otherwise.
Refund Arrangements
Approved refunds are generally issued to the original payment method.
For authorized returns, refunds are generally initiated within 5–10 business days after the returned product has been received and the applicable inspection or review has been completed.
The time required for funds to appear in your account may vary depending on the payment provider and financial institution.
For further details, please review our Return & Refund Policy.
Nothing in this section is intended to restrict mandatory consumer protections.
9. Reporting Damaged, Defective, or Incorrect Products
We encourage customers to examine their delivered fitness products and exercise accessories after receiving a package.
Checking the merchandise helps confirm that the received items correspond with the original purchase and that the package contains the expected components.
If a product arrives damaged, defective, incomplete, incorrect, or materially different from its advertised description, please notify our customer service team.
Information Required for a Product Report
To help us understand and assess the situation, please provide:
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Your order reference number.
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The name or description of the affected product.
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A clear explanation of the problem.
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Relevant photographs or videos showing the product and its condition, where available.
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Other supporting information that may help clarify the issue.
For example, if a fitness accessory arrives with a damaged component or an exercise product is missing an included accessory, photographs may help us review the situation more efficiently.
Review and Resolution
After receiving the necessary information, our team will review your request and explain the available resolution options.
Depending on the circumstances, an appropriate solution may involve:
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A replacement.
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An authorized return.
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A refund.
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Another remedy required or permitted under applicable law.
For qualifying product quality issues, return shipping expenses will be handled according to our Return & Refund Policy and applicable legal requirements.
These procedures do not remove consumer rights that cannot legally be excluded.
10. Responsible Use of the yaqori Website
Customers are expected to access and use the yaqori website responsibly and in accordance with applicable laws.
Our online store is provided for lawful browsing, product selection, purchasing, and customer service activities.
When using our website, you agree not to:
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Submit fraudulent orders or intentionally provide misleading information.
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Use unauthorized payment methods or payment details belonging to another person.
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Attempt unauthorized access to website systems or customer accounts.
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Interfere with the normal operation or security of our website.
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Introduce malicious software or disruptive technical code.
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Use our services for unlawful, deceptive, or fraudulent purposes.
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Reproduce or commercially exploit protected website content without authorization.
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Use automated activities to disrupt website operations or other customers' access.
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Collect or misuse other customers' personal information.
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Circumvent applicable technical restrictions or security procedures.
Customers are also responsible for checking purchase details before submitting payment and providing accurate information when communicating with customer support.
If suspicious transactions, unauthorized activities, or misuse are identified, we may take reasonable protective measures, subject to applicable legal requirements.
11. Website Availability, Liability, and Legal Responsibilities
We make reasonable efforts to maintain access to our online store and provide customers with useful product information and purchasing services.
However, temporary technical interruptions, external service disruptions, delivery delays, and other unexpected circumstances may occasionally affect website availability or order arrangements.
Such circumstances may include:
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Website maintenance and software updates.
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Hosting or network interruptions.
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Problems involving external service providers.
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Shipping carrier disruptions.
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Severe weather conditions.
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Other events outside our reasonable control.
To the extent permitted by applicable law, Shenzhen Yanzi Technology Co., Ltd. shall not be liable for indirect or consequential losses in circumstances where such liability may lawfully be limited.
Any limitation described in these Purchase Terms & Conditions applies only to the extent permitted by applicable law.
Nothing in this section excludes or restricts mandatory consumer rights, statutory warranties, or remedies that cannot legally be waived.
Customers retain all protections that applicable law requires us to provide.
12. Other Policies Applicable to Your Purchase
These Terms of Purchase should be read together with the other policy documents published on the yaqori website.
Each document provides information about a different part of the customer shopping experience.
Shipping Policy
Explains eligible delivery destinations, available shipping services, shipping charges, estimated transit periods, order preparation, and delivery arrangements.
Return & Refund Policy
Describes the 180-day return period, eligibility requirements, return authorization, return shipping responsibilities, qualifying product quality issues, and refund procedures.
Privacy Policy
Explains how personal information may be collected, processed, used, shared, and protected when customers interact with our website.
Terms of Service
Outlines the general conditions governing access to and use of the yaqori online store.
Customers are encouraged to review these documents before completing a purchase so that they can better understand the conditions associated with using our services.
If you have questions about a particular purchasing condition, please contact our customer service team.
13. Customer Service and Purchase Assistance
We understand that customers may need assistance at different stages of the purchasing process.
Whether you have questions about product specifications, need clarification about a payment, wish to request an order change, or require assistance with a delivery or return, our team welcomes your inquiry.
Contact Information
Brand Name:
yaqori
Customer Support Email:
Customer Support Phone:
+86 755 2334 4535
Information to Include in Your Inquiry
When contacting us about an existing purchase, please include:
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Your order number or purchase reference.
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The email address used during checkout.
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The name of the relevant product.
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A brief description of your question or concern.
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Supporting photographs or documents, where appropriate.
Providing relevant information will help us identify the transaction and review your inquiry more efficiently.
Our team will make reasonable efforts to explain the applicable procedures and available solutions.
14. Company and Store Operator Information
For business transparency and customer reference, the following details identify the legal company responsible for operating the yaqori online store.
Brand Name:
yaqori
Legal Company Name:
Shenzhen Yanzi Technology Co., Ltd.
Registered Business Address:
Room 3416, Unit 2, Building 3, Xinghe Tiandi Mansion, No. 108 Dongzhou 1st Street, Dongzhou Community, Guangming Subdistrict, Guangming District, Shenzhen, Guangdong, China.
Customer Support Email:
Customer Support Phone:
+86 755 2334 4535
Official Website:
The yaqori online store is owned and operated by Shenzhen Yanzi Technology Co., Ltd., which manages the website's business activities and coordinates customer support for purchases made through our store.
Our Commitment to Clear Purchasing Conditions
At yaqori, we believe that customers should have access to understandable purchasing information before making a transaction.
We aim to provide informative product listings, display delivery charges clearly, explain order processing arrangements, and make our return and refund procedures accessible.
We also recognize that a reliable shopping experience involves more than completing checkout. Customers should be able to understand their purchase conditions and know where to seek assistance if questions or unexpected problems arise.
We encourage everyone to review the relevant product descriptions and store policies before confirming an order.
If you need help at any stage of your shopping experience, our customer service team welcomes your inquiry through the contact details provided above.
Thank you for choosing yaqori. We appreciate your interest in our sports and fitness products and the opportunity to serve you.
yaqori — Practical Gear for Your Active Lifestyle.
yaqori is owned and operated by Shenzhen Yanzi Technology Co., Ltd.